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- On site consulting rates start at $150.00 USD per hour, billed in 1 hour increments.
- Travel charge is billed at 0.5 x on site consulting rate for time driven to and from location.
- Remote support and phone consulting rates start at $150.00 USD per hour, billed in 30 minutes increments.
- Rates vary by complexity of the project.
- Estimates can be given up front when possible, if a clearly defined scope of work is provided.
- A 1 hour appointment may be required to discuss larger/more complex projects.
- Any work performed outside of normal business hours or on holidays will be billed at a higher rate.
- If your consulting project involves some of the following products, the hourly rate will increase due to the advanced nature of the work involved. The list includes but is not limited to:
- Business Networking (Routers, Firewalls, Managed Switches, IP Connectivity)
- Business IP Phone Systems (on site and hosted)
- Windows and Linux Servers
- Due to the nature of the work that we perform, there is no warranty on hourly work.
- Each hour that we work is billable regardless of the outcome of said work.
- While we will make recommendations on the level of effort required to implement a solution or fix an issue, it is up to you to let us know if there is a cap on the number of hours we spend per engagement.
- Our normal service hours are Monday through Friday 8:00am until 5:00pm Pacific time.